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Enforce policies and restrictions based on geographic boundaries.
Maintain policies, logs, and queued commands even when devices are offline.
Sync device data with SCADA systems for real-time operational monitoring.
Assign permissions based on team roles to ensure least-privilege access across devices.
Devices enroll automatically via Autopilot, loading preconfigured images and settings without manual staging or imaging.
Apply policy changes across all devices from one console to maintain consistent security and configuration standards organization-wide.
Security and firmware patches install automatically during defined windows, reducing downtime and protecting systems without manual intervention.
Live telemetry streams device health metrics and triggers alerts on anomalies, enabling proactive issue resolution and improving operational reliability.
Secure remote commands and screen sharing enable fast diagnosis and fixes, minimizing field visits and reducing mean time to repair.
Field crews can securely share rugged devices across shifts. Profiles reset automatically to protect data and enforce the correct policies.
Centralized provisioning, automated updates, policy enforcement, and monitoring streamline operations across energy, water, and infrastructure networks.
Devices register automatically upon first activation, receiving network credentials and configurations instantly, simplifying setup and accelerating deployment.
Policies such as encryption, password, and network rules apply uniformly across all managed devices in real time.
Security patches and firmware updates install automatically during off-peak hours to ensure timely vulnerability fixes, minimize downtime, and maintain system integrity without manual coordination.
Stream live metrics to a unified dashboard for CPU, memory, network, and app performance, with alerts for rapid anomaly detection and proactive maintenance.
Secure remote sessions enable screen sharing, command execution, and diagnostics on field devices, reducing site visits and improving support efficiency.
Virtual geofences establish location boundaries that trigger policy enforcement and alerts to ensure devices operate only in approved areas.
Automated reports generate audit-ready summaries of configurations, patch status, policy adherence, and inventory details, available on demand or on schedule for regulatory reviews.
"With Bento MDM and FSM, we efficiently manage over 700 devices, automate workflows, and improve communication between field teams."
Cristian Bordescu
Operations Director
“Our collaboration with Bento on migrating over 2,000 DPD devices was exceptional. Their openness, flexibility, and constant support stood out throughout the project. Their quick adaptation to challenges and solution-oriented approach made all the difference, a truly reliable and professional partner.”
Valentina Ionescu
CIO, DPD
https://www.linkedin.com/in/valentina-ionescu-45a117bb
https://www.facebook.com/DPDRomania/
https://www.linkedin.com/company/dpd-romania/
https://www.dpd.com/
https://ro.wikipedia.org/wiki/DPD_Romania
"Bento Field Service Management and Mobile Device Management helped us streamline field interventions, secure mobile devices, and increase operational transparency."
Simona Gigiu
Business Line Director
Push scheduling, diagnostics, and communication apps to all devices silently and efficiently.
Lock or wipe lost devices to protect sensitive service data and internal systems.
Apply location-specific rules and configurations to devices based on the service area.
Monitor field device locations to support dispatch operations and ensure technician safety.
Manage SCADA endpoints with automated patches, policies, and monitoring through Bento MDM.
Deliver pre-configured devices to field teams with zero-touch setup.
What is a Utility Services MDM solution?
A specialized platform that enrolls, configures, and secures field tablets, SCADA endpoints, and IoT sensors. It automates updates, enforces policies, and monitors device health — all from a single console.
How are field devices onboarded?
Automated provisioning enrolls devices upon first activation, applying network credentials, security profiles, and configuration settings without manual staging. This ensures consistent setup across dispersed field endpoints.
Can MDM support offline operations?
Yes. Policy enforcement and logging continue offline, caching changes locally until connectivity is restored. Once reconnected, devices sync automatically to maintain compliance and accurate records, even during network disruptions.
How does geofencing enforce policies?
Virtual boundaries trigger location-based rules that automatically restrict functions or send alerts when devices enter or exit defined areas, protecting assets and maintaining site-specific compliance.
How is SCADA integration handled?
Bi-directional connectors sync operational data between MDM and SCADA systems, enabling centralized monitoring, automated response, and unified control across IT and OT environments.
What compliance reports are available?
Automated, audit-ready reports detail device configurations, patch status, policy adherence, and inventory. Reports can be generated on schedule or on demand, simplifying regulatory and internal audits.
Can utility MDM manage IoT sensors?
Yes. IoT endpoints receive firmware updates, security policies, and monitoring capabilities, ensuring consistent management and visibility across mixed device fleets.
How does remote troubleshooting work?
Secure remote sessions allow instant command execution, screen sharing, and diagnostics on field devices, reducing site visits, minimizing downtime, and accelerating issue resolution.
Manage every phone, tablet, and workstation from one console—across healthcare and beyond—with Bento MDM.
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