MDM Utility Services Solution

Equip field teams with centralized controls, automated provisioning, real-time device health insights, and remote support for secure, resilient utility operations.

Image showing a laptop and a mobile phone running Bento MDM for Utility Services

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Why Bento MDM for Utility Services

Geofencing Controls

Enforce policies by geographic location boundaries

Offline Operations Support

Maintain policies and logs offline

SCADA Integration

Sync device data with SCADA systems

Role-Based Access

Assign permissions per team role

100+
customers
1,000,000+
managed devices
20+
years of experience

How Bento MDM Helps Utility Services

From provisioning to monitoring, Bento keeps field devices secure and reliable—reducing downtime while supporting crews across dispersed utility networks.

Zero-Touch Provisioning

Devices enroll automatically via Autopilot, loading preconfigured images and settings without manual staging or imaging.

Centralized Policy Management

Policy changes apply across all devices from one console to provide consistent security and configuration standards organization-wide effortlessly.

Automated Patch Scheduling

Security and firmware patches install during defined windows automatically, reducing downtime and safeguarding systems without manual oversight or interruptions.

Real-Time Monitoring and Alerts

Live telemetry streams device health metrics and triggers alerts on anomalies, enabling proactive issue resolution and improved reliability across operations.

Remote Troubleshooting

Secure remote commands and screen sharing enable quick diagnosis and fixes, minimizing field visits and reducing mean time to repair.

Shared Device Profiles

Field crews can securely share rugged devices across shifts—profiles reset automatically to protect data and enforce the right policies.

Manage Utility Devices Effortlessly With Bento

Centralized provisioning, automated updates, policy enforcement, and monitoring streamline operations across energy, water, and infrastructure networks.

Ensamble of devices running Bento MDM

Core Utility Services MDM Features

Utilities require resilient device management—Bento MDM automates updates, enforces compliance, and integrates with SCADA systems to strengthen operational reliability.

Automated Provisioning

Devices automatically register upon first activation, receiving network credentials and configurations instantly, which simplifies setup and speeds up provisioning.

Centralized Policy Enforcement

Policies such as encryption, passwords, and network rules apply uniformly to all managed devices instantly.

Automated Patch Management

Security patches and firmware updates are scheduled automatically during off-peak hours to secure timely vulnerability fixes, minimize downtime, and maintain system integrity without manual coordination.

Real-Time Monitoring

Stream live metrics to a unified dashboard for CPU, memory, network, and app performance, with alerts for rapid anomaly detection and proactive maintenance.

Remote Troubleshooting

Secure remote sessions allow instant screen sharing, command execution, and diagnostics on field devices, reducing site visits and enhancing support efficiency.

Geofencing Controls

Virtual geofences establish location boundaries that trigger policy enforcement and alerts so devices operate only in approved areas to enhance asset security.

Compliance Reporting

Automated compliance reports create audit-ready documents that summarize configurations, patch status, policy adherence, and inventory details, available on demand or by schedule for regulatory reviews.

Hear from Customers of Bento MDM Solution

"With Bento MDM and FSM, we efficiently manage over 700 devices, automate workflows, and improve communication between field teams."

5 stars

“Our collaboration with Bento on migrating over 2,000 DPD devices was exceptional. Their openness, flexibility, and constant support stood out throughout the project. Their quick adaptation to challenges and solution-oriented approach made all the difference, a truly reliable and professional partner.”

5 stars

"Bento Field Service Management and Mobile Device Management helped us streamline field interventions, secure mobile devices, and increase operational transparency."

5 stars

Utility Services MDM Use Cases

Utility networks span miles and devices—Bento’s MDM enables automated provisioning, centralized policies, patching, monitoring, geofencing, and remote troubleshooting for field reliability.

App Delivery Across Field Teams

Push scheduling, diagnostics, and communication apps to all devices.

Lost Device Security Response

Lock or wipe lost devices to protect sensitive service data.

Regional Policy Enforcement

Apply location-specific rules to devices based on the service area.

Real-Time Location Tracking

View field device locations to support dispatch and safety.

SCADA Device Management

SCADA endpoints receive patches, policies, and monitoring via MDM.

Technician Device Setup

Send pre-configured devices to field teams with zero-touch setup.

Beyond Utility Services — Discover Bento’s Features

Bento MDM is more than basic security features.

Award-winning MDM Software: Recognized, Certified, and Trusted.

With built-in security and 99.98% uptime, Bento MDM is the solution trusted by teams worldwide.

Frequently Asked Questions

What is a Utility Services MDM solution?

A specialized platform that enrolls, configures, and secures field tablets, SCADA endpoints, and IoT sensors, automates updates, enforces policies, and monitors device health from one console.

How are field devices onboarded?

Automated provisioning enrolls devices at first activation, applying network credentials, security profiles, and configuration settings instantly without manual staging, providing consistent setup across dispersed field endpoints.

Can MDM support offline operations?

Policy enforcement and logging continue offline, caching changes locally until connectivity is restored, then syncing automatically to maintain compliance and accurate device records, even during network disruptions.

How does geofencing enforce policies?

Virtual boundaries trigger location-based rules, automatically restricting functions or sending alerts when devices enter or leave defined areas to protect assets and site-specific compliance.

How is SCADA integration handled?

Bi-directional connectors sync operational data between MDM and SCADA systems, enabling centralized monitoring, automated response actions, and unified control across both IT and OT environments.

What compliance reports are available?

Automated, audit-ready reports detail device configurations, patch status, policy adherence, and inventory, generated on schedule or on demand to simplify regulatory and internal audits.

Can utility MDM manage IoT sensors?

IoT endpoints receive firmware updates, security policies, and monitoring capabilities, just like other devices, to facilitate consistent management and visibility across mixed device fleets.

How does remote troubleshooting work?

Secure remote sessions enable instant command execution, screen sharing, and diagnostics on field devices, reducing site visits, minimizing downtime, and accelerating issue resolution.

Ready to Secure and Streamline Your Mobile Fleet?

Manage every phone, tablet, and workstation from one console—across healthcare and beyond—with Bento MDM.

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