Just-in-Time Remote Access

Enables your IT and support teams to access devices when necessary securely, and only for as long as needed - eliminating standing access risks and enforcing zero-trust principles across your device fleet.

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Why Choose Bento MDM’s Just-in-Time Remote Access Services

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Flexible Session Scheduling

Access requests are approved via console or API on demand, allowing teams to initiate support sessions without manual setup delays.

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Secure Authentication Checks

Conditional checks verify device posture, compliance, and location to enforce zero-trust principles before access is granted.

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Granular Permission Control

Roles and scopes define precise access levels for each session, allowing teams to view only the necessary device functions.

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Temporary Session Grants

Access windows open only when needed, and close automatically, eliminating standing privileges and reducing attack surfaces.

100+
customers
1,000,000+
managed devices
20+
years of experience

Bento MDM’s Just-in-Time Remote Access Features

Just-in-Time Remote Access grants secure, time-limited support sessions with granular permissions, automated revocation, and audit trails - minimizing risk and enforcing zero-trust across device fleets. It also provides granular admin permissions for safe BYOD support.

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RBAC for Help‑Desk

Granular admin permissions for safe BYOD support.

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Integration with Helpdesk

Session events automatically create or update tickets in existing ITSM platforms streamlining incident workflows and tracking.

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Audit-Ready Connection Logs

Session records capture start and end times, user identities, and actions taken, aiding in forensic analysis and compliance.

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Encrypted Remote Channels

All session traffic is encrypted end-to-end, protecting data during diagnostics, troubleshooting, or configuration tasks.

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Automated Session Revocation

Connections terminate automatically at the scheduled end or on demand, preventing forgotten or abused access privileges.

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Pre-Access Compliance Checks

Device posture, encryption status, and policy compliance are automatically validated before remote connections are granted.

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Role-Based Permission Scopes

Access scopes limit which device functions or apps are visible to support teams, ensuring they see only what’s required.

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Time-Bound Access Windows

Sessions automatically expire after a defined duration, eliminating lingering permissions and minimizing the risk of unauthorized access.

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On-Demand Session Requests

Technicians request remote access through the console or API initiating secure connectionsonly when needed for support tasks.

Every device. Every policy. One MDM platform.

From BYOD to kiosk lockdown, Bento MDM secures and simplifies your device operations. Try it for free or book a live demo.

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Hear from Customers of Bento MDM Solution

"With Bento MDM and FSM, we efficiently manage over 700 devices, automate workflows, and improve communication between field teams."

5 stars

“Our collaboration with Bento on migrating over 2,000 DPD devices was exceptional. Their openness, flexibility, and constant support stood out throughout the project. Their quick adaptation to challenges and solution-oriented approach made all the difference, a truly reliable and professional partner.”

5 stars

"Bento Field Service Management and Mobile Device Management helped us streamline field interventions, secure mobile devices, and increase operational transparency."

5 stars

Bento Just-in-Time Remote Access In Action: Use Cases

Just-in-time remote access removes permanent permissions, allowing teams grant secure, time-limited support sessions. Bento MDM’s solution fits diverse industries with zero-trust enforcement.

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Government & Public Sector

In government agencies, just-in-time remote access sessions secure classified devices, providing temporary support while enforcing zero-trust policies and maintaining audit trails.

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Field Services

Just-in-time remote access sessions secure device troubleshooting in remote locations, granting technicians temporary control and removing standing permissions.

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Retail

On-demand remote sessions quickly resolve POS and inventory issues, enabling secure automated troubleshooting without requiring permanent access or interrupting customer service.

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Healthcare

Time-limited remote sessions provide secure device control for maintenance, preventing unauthorized access and preserving continuity of patient care.

Award-winning MDM Software: Recognized, Certified, and Trusted.

With built-in security and 99.98% uptime, Bento MDM is the solution trusted by teams worldwide.

Beyond Just-in-Time Remote Access — Discover Bento MDM’s Other Features

Bento MDM is more than alerting across devices. Explore the rest of our feature set.

Frequently Asked Questions

How are access logs maintained in MDM?

All session details – start/end times, user identities, and actions – are logged centrally for forensic review and compliance auditing.

Can JIT integrate with helpdesk systems?

Yes. Session events generate or update tickets via webhooks or REST APIs, streamlining incident tracking within existing ITSM workflows.

Is JIT remote access secure?

End-to-end encryption, zero-trust posture validation, and automated revocation ensure secure connections while  minimizing attack surfaces.

Which devices support JIT access?

Smartphones, tablets, laptops, kiosks, and rugged endpoints enrolled in Bento MDM can receive time-limited remote support sessions.

How do access sessions start?

Support requests are initiated via the MDM console or API, triggering a time-bound connection once compliance and posture checks have passed.

What is just-in-time remote access?

Temporary, on-demand  sessions grant support teams secure device access only when needed, automatically expiring to remove standing permissions.

Every device. Every policy. One MDM platform.

From BYOD to kiosk lockdown, Bento MDM secures and simplifies your device operations. Try it for free or book a live demo.

Ensamble of devices running Bento MDM