MDM Field Service Solution

Manage field service MDM devices with ease—automate setup, monitor usage, secure data, and support teams working across remote sites and service areas.

Image showing a laptop and a mobile phone running Bento MDM for Field Service

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Why Bento MDM for Field Service

Rugged Device Ready

Purpose-built support for rugged tablets, scanners, and handhelds used in tough field conditions.

Scales Regionally

Apply rules by team or zone to manage thousands of devices across distributed service hubs.

Transparent Pricing

Predictable per-device licensing without hidden costs for features you actually need.

Offline Policy Enforcement

Devices continue to enforce policies and execute queued commands even while offline, syncing once they reconnect.

100+
customers
1,000,000+
managed devices
20+
years of experience

How Bento MDM Helps Field Service

Field technicians can’t waste time on device issues. Bento automates rollouts, secures data, and enables remote fixes—keeping service teams focused on customers, not IT problems.

Faster Device Rollouts

Devices arrive preconfigured with apps and settings—technicians start working immediately without IT staging delays.

Real‑Time Location Tracking

Track devices on a live GPS map to improve dispatch, monitor usage, and secure equipment.

App Updates Without Downtime

Push app and firmware updates silently during off-hours, keeping devices secure and available for daily work.

Remote Troubleshooting & Support

Admins access and control devices remotely, fixing problems instantly without pulling equipment from the field.

Lockdown for Lost Devices

Lost or stolen devices can be tracked, locked, or wiped remotely to protect customer data and internal systems.

Inventory Tracking

Device counts, specs, OS versions, and user assignments update live in the console.

Support Field Teams with Less Effort

Manage, update, and troubleshoot field devices from one dashboard.

Ensamble of devices running Bento MDM

Core Field Service MDM Features

Managing devices in the field requires more than basic MDM. Bento centralizes enrollment, updates, and support so remote teams stay productive, secure, and compliant wherever they work.

Zero-touch Enrollment

Devices arrive preloaded with apps and settings, automatically enrolling into management systems—ideal for quick rollouts across remote teams and service hubs.

Remote App Deployment

Approved apps for diagnostics, scheduling, or reporting install silently, keeping devices consistent across all users without needing in-person setup.

Real-Time Device Location Tracking

Track field device location in real time to improve visibility, dispatch coordination, and security across job sites or service zones.

Remote Troubleshooting and Access

IT teams can view and control devices remotely to solve problems fast—no need to bring them back to the office.

Lockdown for Lost Devices

Lost or stolen devices can be tracked, locked, or wiped remotely to protect customer data and internal systems.

App and OS Update Scheduling

Schedule updates during off-hours to keep devices current without interrupting technician workflows during service appointments.

Region-Based Device Grouping

Organize devices by region, team, or project to apply the right settings and tools where they’re needed.

Usage and Compliance Reporting

Generate reports on device health, updates, and policy status—helpful for internal tracking, audits, and planning.

Hear From Customers of Bento MDM Solution

"With Bento MDM and FSM, we efficiently manage over 700 devices, automate workflows, and improve communication between field teams."

5 stars

“Our collaboration with Bento on migrating over 2,000 DPD devices was exceptional. Their openness, flexibility, and constant support stood out throughout the project. Their quick adaptation to challenges and solution-oriented approach made all the difference, a truly reliable and professional partner.”

5 stars

"Bento Field Service Management and Mobile Device Management helped us streamline field interventions, secure mobile devices, and increase operational transparency."

5 stars

Field Service MDM Use Cases

From utilities to logistics, Bento adapts to diverse field operations—streamlining device setup, enforcing policies, and supporting technicians in high-stakes, distributed environments.

Remote Troubleshooting

Fix device issues without bringing them back to the office.

App Delivery Across Field Teams

Push scheduling, diagnostics, and communication apps to all devices.

Lost Device Security Response

Lock or wipe lost devices to protect sensitive service data.

Regional Policy Enforcement

Apply location-specific rules to devices based on the service area.

Real-Time Location Tracking

View field device locations to support dispatch and safety.

Technician Device Setup

Send pre-configured devices to field teams with zero-touch setup.

Beyond MDM for Field Service — Discover Bento’s Features

Bento MDM is more than secure browsing. Explore the rest of our feature set:

Award-winning MDM Software: Recognized, Certified, and Trusted.

With built-in security and 99.98% uptime, Bento MDM is the solution trusted by teams worldwide.

Frequently Asked Questions

What is an MDM solution for field service?

An MDM solution for field service manages, secures, and supports mobile devices used by technicians and remote teams across job sites and service areas.

How does MDM help field technicians?

MDM helps by automating device setup, pushing job apps, enabling remote troubleshooting, and securing data even when devices are lost or outside coverage.

Can MDM track field devices in real time?

Yes. MDM provides live location tracking for field devices, helping IT teams monitor usage, support dispatching, and quickly locate lost equipment.

What devices are supported in field service MDM?

Most MDM solutions, including Bento’s, support rugged tablets, smartphones, barcode scanners, and other mobile devices across Android, iOS, and Windows platforms.

Is remote troubleshooting possible with field MDM?

Yes. IT teams can view, control, or fix devices remotely, reducing downtime and avoiding unnecessary returns to the office or depot.

Can field service apps be pushed remotely?

Yes. MDM enables remote app deployment and updates, ensuring all field workers use the correct tools without manual installs.

What happens if a device is lost in the field?

Lost field devices can be locked, tracked, or wiped remotely to protect business and customer data from unauthorized access.

How does MDM help with field compliance?

MDM generates reports on device usage, update status, and policy enforcement—helping businesses meet internal standards and external compliance requirements.

Ready to Secure and Streamline Your Mobile Fleet?

Manage every phone, tablet, and workstation from one console—across healthcare and beyond—with Bento MDM.

Ensamble of devices running Bento MDM