MDM Field Service Solution

Manage field service MDM devices with ease—automate setup, monitor usage, secure data, and support teams working across remote sites and service areas.

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Why Bento MDM for Field Service

Rugged Device Ready

Full support for rugged tablets, scanners, and handhelds built for harsh field conditions.

Scales Regionally

Apply policies by team or zone to manage thousands of devices across distributed service hubs.

Transparent Pricing

Predictable per-device licensing without hidden costs – pay only for features you actually need.

Offline Policy Enforcement

Devices continue enforcing policies and execute queued commands even while offline, syncing automatically once reconnected.

100+
customers
1,000,000+
managed devices
20+
years of experience

How Bento MDM Helps Field Service

Field technicians don’t waste time on device issues. Bento MDM automates rollouts, secures data, and enables remote fixes, keeping service teams focused on customers instead of IT problems.

Faster Device Rollouts

Devices arrive preconfigured with apps and settings—technicians start working immediately without IT staging delays.

Real‑Time Location Tracking

Track devices on a live GPS map to optimize dispatch, track usage, and secure equipment.

App Updates Without Downtime

Push app and firmware updates silently during off-hours, keeping devices secure and available for daily operations.

Remote Troubleshooting & Support

Admins can access and control devices remotely, fixing problems instantly without pulling equipment from the field.

Lockdown for Lost Devices

Track, lock, or wipe lost or stolen devices remotely to protect customer data and internal systems.

Inventory Tracking

Device counts, hardware specs, OS versions, and user assignments update live within the console.

Support Field Teams with Less Effort

Manage, update, and troubleshoot field devices from one dashboard.

Ensamble of devices running Bento MDM

Core Field Service MDM Features

Managing field devices takes more than the basics. Bento MDM brings enrollment, updates, and support into one place, helping remote teams stay secure, compliant, and focused on their work.

Zero-touch Enrollment

Devices arrive preloaded with apps and settings, automatically enrolling into management systems—ideal for quick rollouts across remote teams and service hubs.

Remote App Deployment

Push approved apps for diagnostics, scheduling, or reporting to install silently, keeping devices consistent without in-person setup.

Real-Time Device Location Tracking

Track field device location in real time to improve visibility, dispatch coordination, and security across job sites or service zones.

Remote Troubleshooting and Access

IT teams can view and control devices remotely to solve problems fast without returning devices to the office.

Lockdown for Lost Devices

Track, lock, or wipe lost or stolen devices remotely to protect customer data and internal systems.

App and OS Update Scheduling

Schedule updates during off-hours to keep devices current without disrupting technician workflows during service appointments.

Region-Based Device Grouping

Organize devices by region, team, or project to apply the right settings and tools where they’re needed.

Usage and Compliance Reporting

Generate reports on device health, updates, and policy status for tracking, audits, and operational planning.

Hear From Customers of Bento MDM Solution

"With Bento MDM and FSM, we efficiently manage over 700 devices, automate workflows, and improve communication between field teams."

5 stars

“Our collaboration with Bento on migrating over 2,000 DPD devices was exceptional. Their openness, flexibility, and constant support stood out throughout the project. Their quick adaptation to challenges and solution-oriented approach made all the difference, a truly reliable and professional partner.”

5 stars

"Bento Field Service Management and Mobile Device Management helped us streamline field interventions, secure mobile devices, and increase operational transparency."

5 stars

Field Service MDM Use Cases

Fromutilities to logistics, Bento MDM adapts to diverse fieldoperations—streamlining device setup, enforcing policies, and supportingtechnicians in across high-stakes,distributed environments.

Remote Troubleshooting

Fix device issues instantly without returning equipment to the office.

App Delivery Across Field Teams

Push scheduling, diagnostics, and communication apps to all devices silently and efficiently.

Lost Device Security Response

Lock or wipe lost devices to protect sensitive service data and internal systems.

Regional Policy Enforcement

Apply location-specific rules and configurations to devices based on the service area.

Real-Time Location Tracking

Monitor field device locations to support dispatch operations and ensure technician safety.

Technician Device Setup

Deliver pre-configured devices to field teams with zero-touch setup.

Beyond MDM for Field Service — Discover Bento’s Features

Bento MDM is more than secure browsing. Explore the full feature set:

Award-winning MDM Software: Recognized, Certified, and Trusted.

With built-in security and 99.98% uptime, Bento MDM is the solution trusted by teams worldwide.

Frequently Asked Questions

What is an MDM solution for field service?

An MDM solution for field service manages, secures, and supports mobile devices used by technicians and remote teams across job sites and service areas.

How does MDM help field technicians?

It automates device setup, pushes job-specific apps, enables remote troubleshooting, and secures data even when devices are lost or out of coverage.

Can MDM track field devices in real time?

Yes. Bento MDM provides live location tracking for field devices, helping IT teams monitor usage, support dispatching, and quickly locate lost equipment.

What devices are supported in field service MDM?

Most MDM solutions, including Bento’s, support rugged tablets, smartphones, barcode scanners, and other mobile devices across Android, iOS, and Windows platforms.

Is remote troubleshooting possible with field MDM?

Yes. IT teams can view, control, or fix devices remotely, reducing downtime and avoiding unnecessary returns to the office or depot.

Can field service apps be pushed remotely?

Yes. MDM enables remote app deployment and updates, ensuring all field workers use the correct tools without manual installs.

What happens if a device is lost in the field?

Administrators can lock, track, or wipe lost devices remotely to protect business and customer data from unauthorized access.

How does MDM help with field compliance?

Bento MDM generates reports on device usage, update status, and policy enforcement, helping businesses meet both internal standards and external compliance requirements.

Ready to Secure and Streamline Your Mobile Fleet?

Manage every phone, tablet, and workstation from one console—across healthcare and beyond—with Bento MDM.

Ensamble of devices running Bento MDM