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Full support for rugged tablets, scanners, and handhelds built for harsh field conditions.
Apply policies by team or zone to manage thousands of devices across distributed service hubs.
Predictable per-device licensing without hidden costs – pay only for features you actually need.
Devices continue enforcing policies and execute queued commands even while offline, syncing automatically once reconnected.
Devices arrive preconfigured with apps and settings: technicians start working immediately without IT staging delays.
Track devices on a live GPS map to optimize dispatch, track usage, and secure equipment.
Push app and firmware updates silently during off-hours, keeping devices secure and available for daily operations.
Admins can access and control devices remotely, fixing problems instantly without pulling equipment from the field.
Track, lock, or wipe lost or stolen devices remotely to protect customer data and internal systems.
Device counts, hardware specs, OS versions, and user assignments update live within the console.
Manage, update, and troubleshoot field devices from one dashboard.
Devices arrive preloaded with apps and settings, automatically enrolling into management systems: ideal for quick rollouts across remote teams and service hubs.
Push approved apps for diagnostics, scheduling, or reporting to install silently, keeping devices consistent without in-person setup.
Track field device location in real time to improve visibility, dispatch coordination, and security across job sites or service zones.
IT teams can view and control devices remotely to solve problems fast without returning devices to the office.
Track, lock, or wipe lost or stolen devices remotely to protect customer data and internal systems.
Schedule updates during off-hours to keep devices current without disrupting technician workflows during service appointments.
Organize devices by region, team, or project to apply the right settings and tools where they’re needed.
Generate reports on device health, updates, and policy status for tracking, audits, and operational planning.
"With Bento MDM and FSM, we efficiently manage over 700 devices, automate workflows, and improve communication between field teams."
Cristian Bordescu
Operations Director
“Our collaboration with Bento on migrating over 2,000 DPD devices was exceptional. Their openness, flexibility, and constant support stood out throughout the project. Their quick adaptation to challenges and solution-oriented approach made all the difference, a truly reliable and professional partner.”
Valentina Ionescu
CIO, DPD
https://www.linkedin.com/in/valentina-ionescu-45a117bb
https://www.facebook.com/DPDRomania/
https://www.linkedin.com/company/dpd-romania/
https://www.dpd.com/
https://ro.wikipedia.org/wiki/DPD_Romania
"Bento Field Service Management and Mobile Device Management helped us streamline field interventions, secure mobile devices, and increase operational transparency."
Simona Gigiu
Business Line Director
Fix device issues instantly without returning equipment to the office.
Push scheduling, diagnostics, and communication apps to all devices silently and efficiently.
Lock or wipe lost devices to protect sensitive service data and internal systems.
Apply location-specific rules and configurations to devices based on the service area.
Monitor field device locations to support dispatch operations and ensure technician safety.
Deliver pre-configured devices to field teams with zero-touch setup.
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GDPR
Compliant
99.9%
Uptime
ISO 27001
Compliant
HIPAA
Compliant
What is an MDM solution for field service?
An MDM solution for field service manages, secures, and supports mobile devices used by technicians and remote teams across job sites and service areas.
How does MDM help field technicians?
It automates device setup, pushes job-specific apps, enables remote troubleshooting, and secures data even when devices are lost or out of coverage.
Can MDM track field devices in real time?
Yes. Bento MDM provides live location tracking for field devices, helping IT teams monitor usage, support dispatching, and quickly locate lost equipment.
What devices are supported in field service MDM?
Most MDM solutions, including Bento’s, support rugged tablets, smartphones, barcode scanners, and other mobile devices across Android, iOS, and Windows platforms.
Is remote troubleshooting possible with field MDM?
Yes. IT teams can view, control, or fix devices remotely, reducing downtime and avoiding unnecessary returns to the office or depot.
Can field service apps be pushed remotely?
Yes. MDM enables remote app deployment and updates, ensuring all field workers use the correct tools without manual installs.
What happens if a device is lost in the field?
Administrators can lock, track, or wipe lost devices remotely to protect business and customer data from unauthorized access.
How does MDM help with field compliance?
Bento MDM generates reports on device usage, update status, and policy enforcement, helping businesses meet both internal standards and external compliance requirements.
Manage every phone, tablet, and workstation from one console, across healthcare and beyond, with Bento MDM.
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